Privacy Policy
Last updated: [DD Month YYYY]
This Privacy Policy explains how [Company Name] ("we", "our", "us") collects, uses, and protects
your personal data when you visit [Website URL], use our software, or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
[Company Name] is a software company based in [Country], providing business software, web applications, and related
services (the "Services"). If you have any questions about this Privacy Policy, you can contact us at:
[Contact Email].
2. Data We Collect
Depending on how you interact with us, we may collect the following types of information:
- Contact information: name, company name, email address, phone number.
- Account information: login details, role, and preferences for our software.
- Business information: company details and other information you provide when requesting demos, quotes, or support.
- Usage data: pages visited, features used, time and date of visits, device and browser information, IP address.
- Support data: information you provide when contacting support (screenshots, logs, technical details).
- Billing data: invoicing details, payment status and history (payment processing itself is usually handled by secure third-party providers).
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide, operate, and maintain our software and services.
- To create and manage your user account.
- To respond to your requests, inquiries, and support tickets.
- To send you important information about updates, changes, or security notices.
- To improve our website, products, and user experience.
- To prepare offers, quotations, and contracts when you request them.
- To comply with legal obligations and protect our rights.
4. Legal Basis for Processing (If Applicable)
If you are located in the European Economic Area (EEA) or another region with similar laws, we process your
personal data based on one or more of the following legal grounds:
- Your consent (for example, when you subscribe to a newsletter).
- The performance of a contract or steps taken at your request before entering into a contract.
- Compliance with a legal obligation.
- Our legitimate interests in running and improving our business, provided your rights and interests are not overridden.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to operate our website, remember your preferences, and analyze usage.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of
the website or some features of our services.
6. How We Share Your Data
We do not sell your personal data. We may share it with:
- Service providers: hosting, email, analytics, payment processors, and other technical partners who help us deliver our services.
- Business partners or subcontractors: when necessary to deliver a project or service you requested.
- Authorities or legal entities: when required by law, court order, or to protect our legal rights.
All third parties who process your data on our behalf are required to protect your information and use it only for
the purposes we specify.
7. International Transfers
Your personal data may be transferred and processed in countries other than your own. Where required by law, we
take appropriate safeguards to ensure an adequate level of data protection (for example, using standard contractual
clauses or equivalent mechanisms).
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy,
unless a longer retention period is required or permitted by law (such as tax, accounting, or legal obligations).
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, under certain conditions.
- Object to or restrict certain types of processing.
- Request a copy of your data in a portable format.
- Withdraw your consent at any time, where processing is based on consent.
To exercise these rights, please contact us at
[Contact Email]. We may need to verify your identity before responding.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized
access, loss, destruction, or alteration. However, no method of transmission over the Internet or electronic storage
is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Websites
Our website or software may contain links to third-party websites or services. We are not responsible for the
privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
12. Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from
children. If you believe a child has provided us with personal data, please contact us so we can delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or
technology. When we make changes, we will update the "Last updated" date at the top of this page. Your continued
use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data,
please contact us at:
[Company Name]
Email: [Contact Email]
Address: [Company Address]
